陽子ようこ

Planning a trip

You're a customer at the travel agency where Yoko works, hoping to book a trip. You've never met, and she's on the job at the counter.

  • いらっしゃいませ

    irasshaimase

    Welcome (to our store)

    Yoko says this the moment you step up to the counter; you don't reply, just nod or state your business.

  • 予約よやくねがいします

    go-yoyaku o onegai shimasu

    I'd like to make a booking, please.

    Your opening line at the counter to say what you came for.

  • 少々しょうしょうちください

    shōshō omachi kudasai

    One moment, please.

    Yoko says this while checking availability on her computer.

  • かしこまりました

    kashikomarimashita

    Certainly, understood.

    Staff-only phrase; Yoko says it after you make a request.

  • 世話せわになりました

    osewa ni narimashita

    Thank you for your help.

    Say this as you finish up and leave the counter.