陽子(ようこ)
Planning a trip
You're a customer at the travel agency where Yoko works, hoping to book a trip. You've never met, and she's on the job at the counter.
いらっしゃいませ
irasshaimase
Welcome (to our store)
Yoko says this the moment you step up to the counter; you don't reply, just nod or state your business.
ご予約をお願いします
go-yoyaku o onegai shimasu
I'd like to make a booking, please.
Your opening line at the counter to say what you came for.
少々お待ちください
shōshō omachi kudasai
One moment, please.
Yoko says this while checking availability on her computer.
かしこまりました
kashikomarimashita
Certainly, understood.
Staff-only phrase; Yoko says it after you make a request.
お世話になりました
osewa ni narimashita
Thank you for your help.
Say this as you finish up and leave the counter.

