Booking the bullet train

Booking a shinkansen ticket in Japanese

You and Kenji are colleagues, both going down to Osaka on Friday. He books this trip for work most months, and he's at the ticket window with you, the seat map open on the desk. Kenji speaks first, in polite Japanese: です and ます, the way people talk with strangers, neighbors, and coworkers. Here is how it can begin, and the phrases and words worth having ready.

politeWith Kenji, at the ticket office

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Kenji, at the ticket office

How Kenji opens the conversation

Kenji always speaks first. This is the scene's own opening line, with a reply you could give back at the same level:

  • 窓側まどがわと通路側つうろがわ、どちらがいいですか?

    Madogawa to tsūrogawa, dochira ga ii desu ka?

    Window or aisle — which would you like?

    You could say

    Madogawa de onegai shimasu. Fujisan ga mitai desu.

    Window, please. I want to see Mount Fuji.

Other ways it can begin

No two conversations go the same way, and the first line changes too. Each of these can open the scene:

  • 窓口まどぐち、すいてますね。今日きょうはラッキーです。

    Madoguchi, suitemasu ne. Kyō wa rakkī desu.

    The ticket window's empty, isn't it? We're lucky today.

    You could say

    Hontō desu ne. Yokatta desu.

    It really is. That's a relief.

  • 実じつは、この予約よやく、毎月まいつきしているんですよ。

    Jitsu wa, kono yoyaku, maitsuki shite iru n desu yo.

    Actually, I make this booking every month.

    You could say

    Maitsuki desu ka. Sugoi desu ne.

    Every month? That's impressive.

  • 新幹線しんかんせん、よく乗のりますか。

    Shinkansen, yoku norimasu ka.

    Do you ride the bullet train often?

    You could say

    Iie, amari norimasen.

    No, not very often.

  • 三号車さんごうしゃがおすすめです。静しずかですよ。

    Sangōsha ga osusume desu. Shizuka desu yo.

    I recommend car number three. It's quiet.

    You could say

    Jā, sangōsha ni shimasu.

    Then I'll go with car three.

  • 席せきは真剣しんけんに選えらびましょう。新幹線しんかんせんだけに。

    Seki wa shinken ni erabimashō. Shinkansen dake ni.

    Let's pick our seats seriously — "shinken," like "shinkansen."

    You could say

    Yamamoto-san, umai desu ne.

    Nice one, Yamamoto-san.

Phrases worth knowing here

Lines for what you do at the ticket office, each with when you'd say it.

  • Kin'yō no asa, Ōsaka made nimai onegai shimasu.Two tickets to Osaka, Friday morning, please.Your opening request at the window, once it's your turn.
  • Shiteiseki de onegai shimasu.Reserved seats, please.When the clerk asks reserved or non-reserved.
  • Madogawa no niseki, narabi de toremasu ka.Can we get two window-side seats together?Looking at the seat map with Kenji, asking for seats side by side.
  • Mō sukoshi hayai bin wa arimasu ka.Is there a slightly earlier train?When the suggested departure time doesn't work for your meeting.
  • Keihi na node, ryōshūsho o itadakemasu ka.It's a work expense, so could I have a receipt?At payment, since this is a business trip.

Words you'll hear

JapaneseRomajiMeaning
shinkansenbullet train
shiteisekireserved seat
jiyūsekinon-reserved seat
madogawawindow side
tsūrogawaaisle side
ōfukuround trip
katamichione way
tokkyūkenexpress ticket (surcharge)
hasshadeparture (of a train)
ryōshūshoreceipt (for expenses)

How polite to be

polite Here Kenji speaks polite Japanese: です and ます, the way people talk with strangers, neighbors, and coworkers, and the replies suggested to you match the level you'd use back. The guide to keigo explains the three levels, and when each is right.

Try it out loud

In Unsubtitled, Kenji says these lines in their own voice, and answers whatever you say back, typed or dictated, with furigana, romaji, and a translation until you no longer need them.

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More scenes with Kenji

Or see every scene, with all four characters.